Help Desk
From Support Wiki
The GC Help Desk is located on the Concourse Level of The Mina Rees Library. Assistance is normally available Monday through Friday, 9:00a.m. through 9:00p.m. and Saturday 10:00a.m. through 6:00p.m., except when the college is closed due to holidays, administrative closings, or inclement weather. Phone coverage may not be available at all times due to staffing limitations. Requests for assistance can be submitted via email or voicemail 24 hours a day. Assistance can be accessed via the following options:
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Help Desk Hours
- Academic Year (September - May):
Monday, Tuesday, Wednesday, Thursday & Friday: 9am - 9 pm (09:00 - 21:00) Saturday: 10am - 6pm (10:00 - 18:00)
- Summer Hours
Monday, Tuesday, Wednesday, Thursday & Friday: 9am - 6pm (09:00 - 18:00)
- The Help desk is not open on Saturday from June - August.
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Contact
- Phone: 212-817-7300
- Fax: 212-817-1618
- Email: HelpDesk@gc.cuny.edu.
- Room: Library C Level
- Chat: gc.helpdesk@hotmail.com
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